London

Experienced, friendly and professional Housekeeper required for easy going family of 4 (2 teenagers) in a 4 bed home in Hampstead.   This lovely role is to maintain the house to high standards and ensure everything runs smoothly.

 

Duties include all cleaning and deep cleaning, laundry and ironing, dry clean runs, manage household stocks and supplies, errands, and liaise with service providers.  If required, prepare a simple breakfast each morning and reheat/plate up meals left by the Chef.  They have a small friendly dog and there will be some dog related duties – feed, walk etc.

 

The family are looking for an experienced residence Housekeeper, who is reliable, positive and proactive.  You should have previous experience in a similar household role,  speak good English, and live within a reasonable commute of the location. UK legal with DBS and excellent checkable references.

 

• Salary £45k – £50K DOE
• Mon to Fri,  8 am-6 pm
• Start ASAP

This role went on hold, but is now active. Females only for cultural reasons.   We placed a new permanent Housekeeper and a Senior Housekeeper there. Both have impeccable, top end backgrounds and are two of the nicest ladies you could wish to meet.

 

Female Lead Butler with an UHNW residence, yacht or 5* hotel background.  You must be experienced, polished, well-presented and able to work within a small permanent team, and to manage and train the temporary butler team (6-8 people) hired for each family visit.

 

Overview – during visits (approx 4-5 months of the year) you will assist the House Manager, greet guests, specialise in F&B service to family and guests, lead and supervise the temp. Butler team.  During non-visit periods, your role will be that of an all-rounder, assisting the House Manager, overseeing contractors, inventories, some assistance to the Housekeepers, whatever is needed on a daily basis. Potentially be willing to travel to Paris when the Principal stays at her residence there.

 

General duties/responsibilities include –

• Responsible for and organise the day to day Butler function at the property
• Develop the temp. Butler team training programme with guidance from the House Manager
• Train and lead the temp. Butler team, ensure they are ready and equipped to deliver expectional service
• In collaboration with the HM, organise Butler rotas, aligning with other household departments
• Provide informal and formal service to family and guests using the preferred technique
• Liaise with the Head Chef
• Responsible for organisation and cleanliness of the Butler pantries
• Care of silverware, serveware, fine porcelain and crystal.  Ensure use of correct products and cleaning techniques
• Maintain full pantry stock levels. Ensure ample lead time for orders, liaise with HM as required
• Maintain and update serviceware inventories and conduct regular inventory checks. Report any damaged or missing items
• Greet and welcome family, guests and visitors
• Assist with wardrobe management and organisation per client requirements and preferences; pack/unpack for travel
• Work with the HM to develop and maintain the house manual with focus on family preferences and service delivery
• Work with the HM and Head Chef to develop, maintain and keep updated family preferences records
• Responsible for purchasing preferred toiletries, products and supplies
• Monitor for maintenance and repair issues and immediately report to HM
• Respond to and deal with family requests, ensure requests are completed in a timely, efficient manner
• General assistance to the HM and you will be first point of contact in the HM’s absence.

 

Candidate requirements –

• Good previous Butler experience at the high-end
• Ability to train and run a small Butler team
• Ability to ensure consistent exceptional service delivery at all times
• Enjoy working within a small team
• Polished, well-presented, good manners and etiquette
• Cheerful, positive personality
• High level of discretion, integrity and reliability
• Willing to travel to Paris for short periods if required.

Candidates must be UK legal, living within a commutable distance and have excellent checkable references.

The family are in residence for a total of appoximately 4-5 months over a year, though this can vary and there may be a good few months with no visits.  When not in residence it is Mon-Fri, 9 – 5 pm. When the family are in residence everyone works a 6 day week on either an early or late shift and slightly longer hours.  Meals provided on duty and also a taxi home when on late shifts. Uniformed postion (black trousers, shirt, shoes).

 

Start – ASAP, will wait for the right candidate

Salary – £55-£60,000 DOE, pension, private health insurance, 5 weeks paid holiday, plus Bank Holidays.

CVs in Word or Docx format please.

 

Great job that offers training and development for job/career progression – Butler/F&B Service training, along with training in Assistant House Manager duties. Female only for cultural reasons.

 

Excellent role for a skilled Housekeeper, ideally with a chalet or yacht background. Great household to work in – we placed the HM and a previous HK. The family are in p/t residence – 3 weeks in December, 6 weeks in the summer and potentially 1 or 2 other short visits of one week.  You must be very fit, strong and energetic as this is a 6 floor, along with a mews house. There is a lift, but it is family only during visits.

 

• Full housekeeping (no laundry) as sole Housekeeper, with assistance from the HM, and by an occasional deep cleaning company, when the family are not in residence.
• Full temp staff including HKs, Chef, Laundress etc. employed for visits starting 1 week before family arrival
• Set up and ready residence prior to arrive of family
• Work closely with the team during visits to ensure highest standards and service
• Housekeeping duties reduced during visits where your focus will be on assisting (and eventually leading) F&B table set-up and service, supported by the HM.
• Over time training will be given with assistant house management duties, and to enable you to cover during any absence or vacation.

 

Candidate requirements:

• Excellent housekeeping skills with attention to detail
• Ability to deliver to top standards
• Ideally a chalet or yacht background
• Vital you are fit and energetic, able to run up and down stairs over 6 floors during visits
• Fluent English
• Proactive, with a positive, warm personality

 

Hours – 5 day week, 8 hrs per day Mon to Fri when the family are not in residence. Start/finish times can be flexible to suit you if you wish.
During visits everyone works a 6 day week (6th day banked and taken as time in lieu). Shifts of generally 8 hours, but slightly longer hours may be needed on busier days.

 

• Start ASAP
• Salary £50,000, double time if required to work on Bank Holidays
• Private medical insurance and pension
• 28 days holiday including Bank Holidays

Good role for an experienced Laundress to manage all laundry requirements for an UHNW family in part-time residence.  This is a formal, staffed household with a good team in place.  Duties will include washing, hand-washing, ironing, steaming, dry cleaning and care of fine clothing and fabrics.  You should also be able to undertake minor clothing repairs – hems, buttons, repairing small tears and stitching labels onto clothing.

It would be a bonus if the Laundress had some previous housekeeping expereince and would be willing to assist the housekeeping team if it was ever needed.

• Start ASAP
• £55,000.00
• M-F – 9am to 5.30 pm. There is not expected to be any weekend requirement, but if there is a rare request for a weekend shift it will be given back as time in lieu
• 5 weeks paid vacation, + bank holidays, pension and private health insurance.