This role went on hold, but is now active. Females only for cultural reasons. We placed a new permanent Housekeeper and a Senior Housekeeper there. Both have impeccable, top end backgrounds and are two of the nicest ladies you could wish to meet.
Female Lead Butler with an UHNW residence, yacht or 5* hotel background. You must be experienced, polished, well-presented and able to work within a small permanent team, and to manage and train the temporary butler team (6-8 people) hired for each family visit.
Overview – during visits (approx 4-5 months of the year) you will assist the House Manager, greet guests, specialise in F&B service to family and guests, lead and supervise the temp. Butler team. During non-visit periods, your role will be that of an all-rounder, assisting the House Manager, overseeing contractors, inventories, some assistance to the Housekeepers, whatever is needed on a daily basis. Potentially be willing to travel to Paris when the Principal stays at her residence there.
General duties/responsibilities include –
- Responsible for and organise the day to day Butler function at the property
- Develop the temp. Butler team training programme with guidance from the House Manager
- Train and lead the temp. Butler team, ensure they are ready and equipped to deliver expectional service
- In collaboration with the HM, organise Butler rotas, aligning with other household departments
- Provide informal and formal service to family and guests using the preferred technique
- Liaise with the Head Chef
- Responsible for organisation and cleanliness of the Butler pantries
- Care of silverware, serveware, fine porcelain and crystal. Ensure use of correct products and cleaning techniques
- Maintain full pantry stock levels. Ensure ample lead time for orders, liaise with HM as required
- Maintain and update serviceware inventories and conduct regular inventory checks. Report any damaged or missing items
- Greet and welcome family, guests and visitors
- Assist with wardrobe management and organisation per client requirements and preferences; pack/unpack for travel
- Work with the HM to develop and maintain the house manual with focus on family preferences and service delivery
- Work with the HM and Head Chef to develop, maintain and keep updated family preferences records
- Responsible for purchasing preferred toiletries, products and supplies
- Monitor for maintenance and repair issues and immediately report to HM
- Respond to and deal with family requests, ensure requests are completed in a timely, efficient manner
- General assistance to the HM and you will be first point of contact in the HM’s absence.
Candidate requirements –
- Good previous Butler experience at the high-end
- Ability to train and run a small Butler team
- Ability to ensure consistent exceptional service delivery at all times
- Enjoy working within a small team
- Polished, well-presented, good manners and etiquette
- Cheerful, positive personality
- High level of discretion, integrity and reliability
- Willing to travel to Paris for short periods if required.
Candidates must be UK legal, living within a commutable distance and have excellent checkable references.
The family are in residence for a total of appoximately 4-5 months over a year, though this can vary and there may be a good few months with no visits. When not in residence it is Mon-Fri, 9 – 5 pm. When the family are in residence everyone works a 6 day week on either an early or late shift and slightly longer hours. Meals provided on duty and also a taxi home when on late shifts. Uniformed postion (black trousers, shirt, shoes).
Start – ASAP, will wait for the right candidate
Salary – £55-£60,000 DOE, pension, private health insurance, 5 weeks paid holiday, plus Bank Holidays.
CVs in Word or Docx format please.